Terms of service

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents using this site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose.

---

2. PRODUCTS & FRAGRANCE INFORMATION

At DE LUXE ELIXIR, we carefully curate premium fragrance oils inspired by luxury scents. We strive to display our products, colors, descriptions, and packaging as accurately as possible.

Please note:

• Fragrance performance may vary depending on skin chemistry, environment, and application.
• Product appearance may vary slightly depending on your device or screen settings.
• Product descriptions and pricing may change at any time without notice.

All products are subject to availability.

---

3. ORDER ACCEPTANCE

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or limit orders for reasons including:

• Product availability
• Suspected fraud
• Incorrect pricing
• Billing or shipping issues

If changes are necessary, we will contact you using the information provided at checkout.

---

4. PRICING & PAYMENTS

All prices listed on our website are in USD unless otherwise stated.

Prices do not include:

• Shipping fees
• Taxes
• Customs or import duties (if applicable)

We accept secure payments through trusted payment providers including Shopify Payments, Shop Pay, PayPal, Apple Pay, and Google Pay.

You agree to provide current and accurate payment and billing information for all purchases.

---

5. SHIPPING & DELIVERY

We proudly ship throughout the United States and selected international locations.

Processing Time

Orders are typically processed within 1–3 business days.

Estimated Shipping Time

• U.S. Orders: 3–7 business days
• International Orders: Varies by destination

Please note:

• Delivery times are estimates and are not guaranteed.
• Shipping delays caused by carriers, weather, customs, or high-volume periods are outside our control.
• Customers are responsible for providing accurate shipping information.

Once your order is transferred to the shipping carrier, responsibility for the package passes to the customer.

---

6. RETURNS & CUSTOMER SATISFACTION

Customer satisfaction is important to us.

Due to the nature of fragrance and personal care products, we may not accept returns on opened or used items for hygiene and safety reasons.

If there is an issue with your order, please contact us at:

support@deluxeelixir.com

We will always do our best to make things right.

---

7. INTELLECTUAL PROPERTY

All content on this website — including logos, product names, images, graphics, text, videos, and branding — is the property of DE LUXE ELIXIR and may not be copied, reproduced, or used without written permission.

---

8. THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services or websites. We are not responsible for the content, accuracy, or practices of those third parties.

Use of third-party services is at your own discretion.

---

9. PRIVACY

Your privacy matters to us.

Any personal information submitted through our website is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

We use secure checkout technology to help protect your information.

---

10. CUSTOMER REVIEWS & FEEDBACK

By submitting reviews, comments, testimonials, photos, or feedback, you grant DE LUXE ELIXIR permission to use that content for marketing, promotional, and website purposes.

We reserve the right to remove inappropriate, offensive, or misleading content.

---

11. PROHIBITED USES

You may not use this website:

• For unlawful purposes
• To violate intellectual property rights
• To distribute harmful software or spam
• To interfere with website security or performance

Any misuse of the website may result in termination of access.

---

12. DISCLAIMER

All products and services are provided “as is” and “as available.”

We do not guarantee:

• uninterrupted website access
• error-free operation
• specific fragrance longevity or performance

To the fullest extent permitted by law, DE LUXE ELIXIR is not liable for indirect, incidental, or consequential damages resulting from use of our products or website.

---

13. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

Continued use of the website after updates constitutes acceptance of those changes.

---

14. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

DE LUXE ELIXIR

📧 hello@deluxeelixir.com